If You Have Health Insurance…

If you have health insurance, we will need a copy of your identification card. The Patient and Visitor Services office will call your insurance company to verify eligibility and benefit coverage. They also will determine whether prior authorization and/or pre-certification is required for your hospitalization or surgery. Most commercial insurance companies require the patient to notify them of a hospital admission. Our Patient and Visitor Services office is here to assist you in this process. If you have questions or concerns, please call them at 541-296-7215.

If You Are Covered by Medicare or Medicaid…

If you receive Medicare or Medicaid benefits, Mid-Columbia Medical Center will bill your insurance for you. Deductibles and co-payments are your responsibility unless they are covered by a supplemental insurance plan.

If You Do Not Have Health Insurance…

If you do not have health insurance, please contact a patient accounts representative at 541-296-7504 to discuss your payment options. Financial assistance may be available under certain circumstances.

Your Hospital Bill

Your bill reflects all of the services you receive during your stay at MCMC. Charges fall into two categories:

  1. A basic daily rate, which includes your room, meals, nursing care, housekeeping, telephone and television, and
  2. Charges for special services, which may include physician-ordered services such as X-rays, laboratory tests or surgical procedures.

If certain tests or treatments are performed during your stay, you may receive bills from physicians you did not see in person. These fees are for professional services involved in the diagnosis and interpretation of your test results. Such specialists include radiologists, pathologists, anesthesiologists and other physicians who perform these services and are required to submit a bill separate from the hospital’s bill. If you have any questions regarding this, please call the number on your statement.

Billing Information

We are committed to helping our patients understand bills and financial policies. The information below may answer some of your questions, but please feel free to call us if you have other questions or concerns.

MCMC Patient Accounts
1922 E 19th St,
The Dalles, OR 97058

Ph: (541) 296-7504

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