Billing & Financial Assistance Guide

A co-pay, or co-payment, is the amount of money you will need to pay in addition to what your health insurance covers. This is usually listed on your insurance card.

Your co-pay is due at the time you arrive at the hospital for treatment.

We accept the following forms of payment:

• Cash
• Check
• Credit/Debit card ( Visa, Discover, MasterCard or American Express)

If your accident happened while you were at work, you must:

• Report the accident to your employer as soon as possible.
• Tell your employer that you were treated at Mid-Columbia Medical Center because of injuries from your accident.
• Tell the hospital staff that you were in an accident at work and give them the complete name and address of your employer.

Work-related injuries:

• Work-related injuries require that you complete very specific forms, which may be sent to you at your home. If you receive forms at home, you must fill them out completely and return them as soon as possible so the insurance companies can determine who is responsible for the bill.
• MCMC does not enter into employer/ employee disputes over your insurance coverage

If your accident is not work-related, you must:

• Provide a current, valid copy of your health insurance card and/or your auto insurance information.

Automobile/premise accidents:

• Automobile injuries require that you complete very specific forms, which may be sent to you at your home. If you receive forms at home, you must fill them out completely and return them as soon as possible so the insurance companies can determine who is responsible for the bill.
• MCMC does not enter into disputes over your insurance coverage.
• MCMC will file a medical lien when services provided are due to an automobile accident/ premise accident. You will receive a certified letter notifying you of the medical lien.

Yes, estimates are available upon request by calling 541.296.7668.

Refunds are processed monthly. If you believe you have overpaid your account and have not received a refund, please contact us at 541.296.7500.

If you are uninsured, we will ask you to make a down payment at the time you receive services at Mid-Columbia Medical Center.

The amount of the down payment varies according to the type of services you will be receiving. Examples of down payments are:

• Hospitalization (overnight stay) - $500
• Outpatient Surgery - $500
• Emergency Room/Convenient Care - $50
• Outpatient Services (Sleep, Lab, Radiology, Cardiopulmonary and Therapy, etc.) - $50

If you are not able to make your expected down payment, we will work with you.

Patients who do not have insurance will automatically receive a self pay discount of 60.7%.

There are additional discounts for prompt payment. For more information, call 541.296.7500.

Are you eligible for Oregon Medical Assistance?
Our patient financial advocate can help you with Presumptive Eligibility determination at: 541.296.7221.

Statements are sent out monthly for all accounts with a balance due. If you have insurance you will be sent a statement when we determine the balance due is your responsibility.

“Please pay the amount due” upper right side section of your statement. If you are not able to pay the full amount due , please contact us, 541.296.7500, to make payment arrangements.