Billing & Financial Assistance Guide
As a not-for-profit, community hospital, Mid-Columbia Medical Center’s
mission is to provide high-quality care for all our community members,
regardless of their ability to pay.
How to Read Your Bill
Click here to download instructions on how to read your MCMC hospital bill.Click here to download the instructions on how to read your MCOC bill.
Mid-Columbia Medical Center will work with patients who need assistance
paying their medical bill. Please call 541.296.7500 to speak with a payment
If you are not able to pay your balance due, please contact us to arrange
a payment plan.
Financial Assistance Policy & Application
MCMC offers a financial assistance program for patients who meet eligibility
requirements. You may qualify for all or a portion of your balance to
be lowered depending on your qualification. To inquire about eligibility
or to discuss other available resources, please call our financial assistance
representative at 541.296.7500.
Financial Assistance Policy
Financial Assistance Instructions
Financial Assistance Form
Financial Assistance Plain Language Summary
Patient Accounts Specialists: 541.296.7504
Monday-Friday, 7 a.m.-5 p.m.
(voice mail available after hours)
- Medicare inquiries: 541.296.7502
- Medicaid inquiries: 541.296.7508
- General insurance inquiries:541.296.7501
- Workers compensation: 541.506.7723
Patient Accounts is located in the Water's Edge 2nd floor located at
551 Lone Pine Blvd, The Dalles, OR 97058
Mid-Columbia Medical Center, Attn: Patient Accounts
PO Box 1580, The Dalles, OR 97058
Patient Financial Advocate: 541.296.7221
Located in the Main Lobby of our Hospital to assist low-income Oregon residents
with Medicaid eligibility applications. Hours: 8 a.m.-4:30 p.m.
NOTE: If you have received services provided by a physician, including
radiologist, anesthesiologist and emergency department doctor or by ambulance
services, you will receive a separate bill. Please pay the appropriate provider.
Online Pay My Bill Refund Policy
In the event a customer is owed a refund due to an over-payment, once verified
by MCMC, that refund will be tendered to the customer by crediting the
original credit card or by mailing a check. All requests are handled in
a timely manner as our goal is complete customer satisfaction. For any
questions concerning a refund due or about our policy, please contact
MCMC at 541-296-7504.
We promise patients and families will receive exceptional medicine, compassionate
care and impeccable customer service every time they interact with providers