Contact Information for Issues or Complaints
Mid-Columbia Medical Center is committed to ensuring you receive the help
and information needed to better manage your health. If you have a complaint
or a concern, we encourage you to contact our Quality Resources department at
541.296.7285 or email us at
QualityResources@mcmc.net.
Online Patient Feedback Form
Our Quality Resources department is available to assist you in any way
in working through your situation.
Patient Feedback Form
If, after contacting us, you feel we still have not adequately addressed
your concerns, or if you do not wish to use MCMC’s usual complaint
process, you have the right to contact either or both of the following agencies:
Oregon Health Authority
Health License
Office 1430 Tandem Ave. NE, Suite 180
Salem, OR 97301
Fax: (503) 370-9216
or hlo.info@dhsoha.state.or.us
The Joint Commission
One Renaissance Boulevard
Oak Terrace, IL 60181
(800) 994-6610
or
complaint@jointcommission.org