How to File a Complaint

If you have concerns or would like to share positive feedback, please contact our Quality Resources Department at 541.296.7285 or email us at QualityResources@mcmc.net.


  •    
  • Submit
If this is a medical emergency, call 911 immediately.

If, after contacting us, you feel we still have not adequately addressed your concerns, or if you do not wish to use MCMC’s usual complaint process, you have the right to contact either or both of the following agencies:

Oregon Health Authority

Health License Office

1430 Tandem Ave. NE, Suite 180

Salem, OR 97301

Fax: (503) 370-9216

or hlo.info@dhsoha.state.or.us

The Joint Commission

One Renaissance Boulevard
Oak Terrace, IL 60181

(800) 994-6610
or complaint@jointcommission.org