(June 1, 2020) Mid-Columbia Medical Center announced today that it is permanently
closing The Spa at Water’s Edge. The Spa has been closed since March
2020 as part of the statewide coronavirus shutdown.
Like healthcare organizations across the country, MCMC has been significantly
impacted financially by the COVID-19 pandemic, experiencing a decline
in revenue at the same time it has confronted increased pandemic-related costs.
“As we have begun the process of reopening our many service lines,
we have made the difficult decision to keep The Spa closed permanently,”
said Dennis Knox, president and CEO of MCMC. “With our recent financial
losses related to COVID-19, we simply aren’t able to continue to
support this business line; however, we remain committed to offering a
holistic approach to healthcare that empowers patients and their families.”
Consistent with the hospital’s Planetree philosophy of care -- which
emphasizes the need to address a person's intellectual, environmental,
emotional, and spiritual concerns in addition to their physical needs
-- MCMC will continue to offer alternative therapies to inpatients as
well as patients of the Celilo Cancer Center at MCMC.
Thank you to everyone who visited The Spa over the past several years;
we truly appreciate your support.
If you have a gift card to The Spa, please hold on to it. We are working
with local businesses who are willing to accept the Water’s Edge
Spa gift cards, including:
The Dalles Massage
Erin Peace Massage
Columbia Laser Skin Center
Heather Mortensen Skin Therapy
Frequently Asked Questions
Q: Why is The Spa closing?
A: Like healthcare organizations across the country, MCMC has been significantly
financially impacted by the COVID-19 pandemic, experiencing a decline
in revenue at the same time we have confronted increased pandemic-related
costs. We are no longer able to continue to support this business line;
however, we remain committed to offering a holistic approach to healthcare
that empowers patients and their families.
Q: When is The Spa closing?
A: The Spa has been closed since mid-March as part of the statewide coronavirus
shutdown and will not be reopening.
Q: What can I do with my Water’s Edge gift card?
A: Water’s Edge gift cards may be used at our Fitness Center to purchase
items at our retail counter, to pay for classes or day passes, or even
pay for your monthly membership dues. In addition, we have made arrangements
with local businesses who will honor our gift cards.
Q: Can I get a refund for my gift card?
A: Yes. To request a refund, please send an email to
firstname.lastname@example.org with the following information:
--The last 4 digits of your gift card number
A check will be mailed to you in 30 days.
Q: What should I do if I pre-purchased a hyrdrafacial package?
A: If you purchased a hydrafacial package and have not yet redeemed it,
you may request a refund by calling the Water’s Edge front desk
Q: Can you help me locate my massage therapist, esthetician, or other Spa
professional so I can continue to see them?
A: Yes, please call the Water's Edge front desk at 541.506.5779.