MCMC Telemedicine is Launched in Response to COVID-19 Pandemic
Mid-Columbia Medical Center has partnered with Amwell, a national health
technology company, to offer online doctor’s visits to patients
during the current public health emergency. An online doctor’s visit
is a convenient way to confidently resolve certain medical conditions
without having to leave your home.
As a result of the COVID-19 health crisis, the Centers for Disease Control
and Prevention is asking patients to avoid, when possible, physicians’
offices, clinics, hospitals and other health care facilities where they
could risk their own or others’ exposure to further illness.
“Healthcare organizations across the country are turning to telemedicine
to provide patients with easy access to needed care, particularly during
this pandemic,” said Christina McManigal, DPT, Chief Ambulatory
Operations Officer at MCMC. “Telemedicine will allow MCMC to continue
to provide high quality care right from the comfort of someone’s
own home, while serving more people and keeping staff, patients and our
Amwell’s secure technology makes it possible to see an MCMC provider,
face to face, on your smartphone, desktop or telephone. Using video, providers
can look, listen and engage with patients to diagnose health concerns
and provide an effective treatment plan. Not every medical condition can
or should be treated this way, but many can such as fever, sore throat,
allergies, eye infection, vomiting, diarrhea and many other common conditions.
MCMC Telemedicine does not replace a patient’s primary care or specialty
physician, rather it is a safe, affordable and easy way to access needed
care during this national public health emergency. Telemedicine visits
are available by appointment only. To make an appointment, call your MCMC provider.
“Your doctor’s office will schedule the appointment for you,
just as they always do,” said McManigal.
If your provider has already scheduled an online appointment for you:
Once the appointment is set, you will need to create an account on Amwell.com.
The account creation process is simple and takes just a few moments:
The Service Key is
For step-by-step instructions, click
Once your account is created, you can use the mobile app or website using
the same username and password.