Information for Your Virtual Telemedicine Visit
An online doctor’s visit is a convenient way to confidently resolve
certain medical conditions without having to leave your home.
Secure technology makes it possible to see an MCMC provider, face to face,
on your smartphone, desktop or telephone. Using video, providers can look,
listen and engage with patients to diagnose health concerns and provide
an effective treatment plan.
What conditions can be treated online?
Telemedicine is a convenient way for patients suffering from non-life-threatening
conditions, to receive treatment for ailments such as:
- Sore throat, runny nose or cough
- Joint or back pain
- Eye infection
- Urinary tract infection
- Vomiting and diarrhea
not use Telemedicine?
Telemedicine is not for people suffering from serious or life-threatening
conditions. If you have life-threatening medical concerns, call 911 or
proceed to the nearest emergency department.
Do I need an appointment?
Yes. Telemedicine visits are available by appointment only. To make a Telemedicine
appointment, call your MCMC provider. They will schedule the appointment for you.
What hours is Telemedicine available?
MCMC Telemedicine appointments are currently available Monday through Friday,
8 a.m. to 5 p.m.
Will you bill my insurance?
Yes. Telemedicine appointments will be billed to insurance by MCMC. There
is no copayment due at the time of service. As always, after insurance,
patients will be billed for their portion of the visit. The patient portion
will be the same or less than an in-person office visit and varies depending
on insurance carrier and plan.
Will my appointment be with an MCMC provider?
Yes. MCMC Telemedicine providers are all MCMC physicians, physician assistants,
and nurse practitioners who are located right here in the Columbia River Gorge.
If your provider has already scheduled an online appointment for you,