Prior to your Telemedicine appointment

Once the appointment is set, you will need to create an account on Amwell.com. The account creation process is simple and takes just a few moments:

• Go to https://amwell.com/landing.htm
• The Service Key is MCMC
• For step-by-step instructions, click here
  
  Once your account is created, you can use the mobile app or website using the same username and password.

Preparing for Your Telemedicine Visit

To ensure a successful telemedicine appointment, please be sure to:

• Fully charge the device you plan to use for your appointment.
• Test your camera and microphone prior to the visit.
• Have your insurance cards and medication list available.
• Have a list of your symptoms or questions with you.
• Have your login information or link with you.
• Find a quiet, private place for your appointment where you will not be disturbed.
• If the appointment is for your child, make sure they are with you.

If you will need an interpreter, please let us when you schedule the appointment.