Spa Policies & Forms
Download Spa Health History Form
Cancellation & No-Show Policy
If your schedule changes, please let us know at least 24 hours before your
appointment. If you fail to do so, we do charge 50% of the fee for the
service you scheduled. We charge the full fee if you miss your appointment
without notice. Group parties must cancel or reschedule at least 72 hours
Please arrive 15 minutes prior to your scheduled appointment time to check
in, relax and prepare for your service. For new guests, we will ask you
to complete our health questionnaire. Should you arrive late, your appointment
time may be shortened to accommodate the next guest’s appointment.
A brief health questionnaire will be given to you during your check-in
for spa services. Please indicate any health information or medical conditions
such as illness, high blood pressure, allergies, heart ailments or pregnancy.
Gift certificates are available in any dollar amount and may be purchased
by phone or at the Spa reception desk.