Contact Information for Issues or Complaints

Mid-Columbia Medical Center is committed to ensuring you receive the help and information needed to better manage your health. If you have a complaint or a concern, we encourage you to contact our Quality Resources department at 541.296.7285 or email us at QualityResources@mcmc.net.

Online Patient Feedback Form

Our Quality Resources department is available to assist you in any way in working through your situation.

Patient Feedback Form

If, after contacting us, you feel we still have not adequately addressed your concerns, or if you do not wish to use MCMC’s usual complaint process, you have the right to contact either or both of the following agencies:

Oregon Health Authority

Health License

Office 1430 Tandem Ave. NE, Suite 180

Salem, OR 97301

Fax: (503) 370-9216

or hlo.info@dhsoha.state.or.us

The Joint Commission

One Renaissance Boulevard

Oak Terrace, IL 60181

(800) 994-6610

or complaint@jointcommission.org