If you have concerns or would like to share positive feedback, please contact
our Quality Resources Department at
541.296.7285 or email us at
QualityResources@mcmc.net.
If, after contacting us, you feel we still have not adequately addressed
your concerns, or if you do not wish to use MCMC’s usual complaint
process, you have the right to contact either or both of the following agencies:
Oregon Health Authority
Health License Office
1430 Tandem Ave. NE, Suite 180
Salem, OR 97301
Fax: (503) 370-9216
or
hlo.info@dhsoha.state.or.us
The Joint Commission
One Renaissance Boulevard
Oak Terrace, IL 60181
(800) 994-6610
or
complaint@jointcommission.org