A Message to MCMC Patients

While many things have changed as a result of COVID-19, one thing that has never changed is our commitment to your health and safety.

We want to assure you that we continue to take every precaution to ensure that our facilities remain clean and safe. As always, we are following the infection control recommendations made by the Centers for Disease Control and Prevention (CDC), Oregon Health Authority (OHA) and The Joint Commission. Per those guidelines, these are some of the new procedures and changes you will see at our hospital and clinics:

  • We are asking screening questions to each patient on the phone prior to your appointment and again when you arrive for your appointment.
  • We are requiring all staff, patients and visitors to cover their nose and mouth. Please bring a mask with you; If you do not have one, we will supply one for you.
  • Hand sanitizer is available to patients and guests in all of our facilities.
  • Our waiting rooms no longer offer magazines or children’s toys as those items are difficult to clean and disinfect.
  • We have rearranged furniture to allow for safe social distancing in our waiting areas.
  • Appointments are being managed to allow for proper social distancing between patients.
  • We are doing our best to allow greater time between patients to allow for extensive cleaning between patients and to reduce the number of people in the reception area at any one time.
  • Visitor restrictions are in place at the hospital. We also ask that you refrain from bringing guests with you to your medical appointments. Essential individuals may accompany you.
  • The hospital gift shop and café remain closed.

As per the Governor’s reopening plan, MCMC has reopened for elective procedures in a limited capacity. Some high-risk procedures are still only performed in emergencies.

Rescheduling a Canceled Procedure

We are currently in the process of calling patients whose appointments or procedures were canceled due to the pandemic. If you have any questions or would like to discuss your rescheduling options, please call your provider’s office.

Taking Care of Your Health

Do not hesitate to give us a call to schedule a wellness visit, screenings, immunizations, or any other medical need you may have. Most importantly, do not delay seeking needed care. Delaying care may result in poorer overall health outcomes and even life-threatening situations.


Depending on your medical need, when you call your provider’s office a video visit (Telemedicine) may be recommended for you. Telemedicine visits are ideal for discussing your symptoms and concerns with your MCMC provider from the comfort and convenience of your own home. To schedule a Telemedicine appointment, please call your provider’s office.


The United States is still battling COVID-19. As such, we urge you to continue washing your hands often; avoid touching your eyes, nose and mouth with unwashed hands; and practice social distancing as the virus can be spread between people who are in close contact with one another (within about 6 feet).

If you have symptoms such as fever, cough or shortness of breath, please stay home and contact your physician for further guidance.

MCMC Family Medicine: 541-296-9151

MCMC Internal Medicine: 541-506-6920

MCMC Pediatrics: 541-506-6520

When your physician is unavailable, MCMC offers Immediate Care, located on the first floor of Water’s Edge. Immediate Care is a walk-in clinic for urgently needed care. No appointment needed.

If you are having difficulty breathing, seek medical attention at your nearest Emergency Department.

We are here for you.

The past few months have been difficult for everyone – our community and our healthcare workforce. We are so proud of our healthcare heroes who remain dedicated to ensuring our community’s healthcare needs are met, even in the most challenging times. And we are so grateful to our community for your support.

We are getting through this together.